What is Car Connection?
Car Connection is a 2 hour live call-in radio program that focuses on automotive care and maintenance. November 1, 2013 marks our 17th year on the air in the Buffalo and surrounding area.
Our loyal listening audience is always asking us if we know of businesses that they can go to where they will be treated with respect and dignity.
Core Business Ideas
The vision behind Car Connection Business Network is to find quality businesses and connect them to quality consumers. We do this through 3 different methods:
- Direct referral in response to an email request
- Live requests during our radio/internet broadcast
- Visits to our web site, where potential customers can find our recommended businesses
Virtually all referrals are pre-qualified, educated consumers, who are loyal Car Connection followers. They really appreciate the high level of quality advice and referrals offered by Car Connection, and they are often looking for businesses with the same high level of quality in products and services. It has been my experience over the past 10 years that this type of ‘connection’ between quality consumers and quality businesses generates strong, long-term, loyal relationships.
Business Qualities That We Are Looking For
We are seeking businesses that have obtained high levels of customer service success and satisfaction. These businesses must be operated by true professionals in their field by continually striving for excellence in consumer satisfaction. They know the positive impact of obtaining just one loyal customer with all of the associated benefits that result from quality referrals such as ‘word of mouth’ promotion to friends and family.
Each prospective partner of Car Connection must meet our requirements and pass our thorough screening process. Not every business will qualify as we will examine published consumer satisfaction and/or quality indexes, Better Business Bureau complaints, and make direct contact to existing customers of the prospective partner (with prior authorization).